Privacy Policy

Sections 10 and 24 of the Personal Data Act (523/1999)
Creation date: 28/7/2021
Updated 31/1/2022

In the privacy statement, we explain what kind of personal information we may collect about you when you order our services or contact us through Oy Tuokko Ltd’s website and for what purposes we may use such information. By using our website, you consent to the processing of your information in accordance with this privacy statement.

1. Registrar and contact details

Name: Oy Tuokko Ltd
Business ID: 1731049-4
Address: Paciuksenkatu 25, 00270 Helsinki, Finland
Email: dpo@tuokko.fi
Switchboard: +358 9 4366 140

This privacy statement describes the privacy policy followed by Oy Tuokko Ltd at any given time.

If you have any questions about the processing of personal data at Oy Tuokko Ltd, we will be happy to help.

2. Name of the registry

Customer and marketing register
Marketing register
Staff introduction and recruitment register

3. Purpose of the processing of personal data

Personal data is used for purposes in accordance with the Personal Data Act, such as
  • Client and prospectus register:
  • Customer relationship management and maintenance
  • Customer letters and press releases
  • Customer surveys and collection of customer information
  • Implementation, sales, management, invoicing and marketing of services provided by Oy Tuokko Ltd and development of the services
Marketing register:
  • Contacts via the website
  • Submission of expert material
  • Informing about current events, trainings, etc.
Staff introduction and recruitment register
  • Presentation of staff and presentation of departments
  • Recruitment, job postings
  • Submission of jobseekers’ applications

4. Information content of the register

The following information is processed in the register:

Client and prospectus register:
  • Classification information provided by individuals themselves (e.g., interests)
    • Customer feedback information
    • Ordering, billing and delivery information
  • First and last name, address, e-mail address, telephone number, publicly available classification information and marketing authorizations and prohibitions of the company and/or person
  • Anniversaries and remembrances
Marketing register:
  • Classification information provided by individuals themselves (e.g., interests)
    • Information collected through cookies
    • Information collected from social media channels
    • Information we collect from our online service
    • First and last name, address, e-mail address, telephone number, publicly available classification information and marketing authorizations and prohibitions of the company and/or person.
Staff introduction and recruitment register:
  • Presentation of staff and presentation of departments
  • Recruitment, job postings
  • Information provided by new jobseekers when submitting their application (first and last name, e-mail, telephone number and voluntary free-form CV and free-form personal letter).

5. Regular sources of information

Client and prospectus register: Information provided by the customer and information generated in connection with the service.

Marketing register: The information is saved automatically when the user leaves their contact details or uses the www.tuokko.fi service.

Staff introduction and recruitment register: Information submitted by job applicants and staff introductions and information provided by the staff.

6. Disclosure/recipients of data

The data controller will not disclose personal data to other parties, unless so required by the Finnish authorities.

Only the employees of Oy Tuokko Ltd, whose duties require the processing of information in the register, have access to the customer and prospectus register.

Access to the marketing register is restricted to a few designated persons whose duties require the processing of the information contained in the register.

Access to the staff introduction and recruitment register is restricted to a few persons whose duties require the processing of the information contained in the register. Such persons shall provide the necessary information to the prospective supervisor for interview.

7. Register security principles

The register is protected from access by third parties. Access to the register is protected by personal usernames and passwords. Users are bound by professional secrecy. Only the employees of Oy Tuokko Ltd, whose duties require the processing of information in the register, have access to the register. Employees are bound by professional secrecy.

8. Rights of data subjects in the processing of personal data

The right to inspect the information

The data subject has the right to know what information about them is stored in the person register. The right of inspection is free of charge once a year, and upon request, the person must prove their identity either with an electronic authentication system using reliable identification (e.g. an electronic identity card), or visiting the office with an identity card, passport or other document issued by the authorities. Information will be provided in writing upon request. Personal inspection requests can be submitted to Oy Tuokko Ltd’s offices.

Right to demand rectification of the information

The controller shall delete, correct or supplement inaccurate, unnecessary, incomplete or outdated information on its own initiative or at the request of the person. A request for rectification must be made in writing.

Right to request deletion of data

The data subject has the right to request the deletion of data. We will process the deletion request, after which we will either delete the data or provide a justified reason why the data cannot be deleted.  The data subject always has the right to object to direct marketing by sending an e-mail to dpo@tuokko.fi

It should be noted that the controller may have a statutory or other right not to delete the requested information. The registrar is obliged to keep the accounting material in accordance with the period specified in the Accounting Act (chapter 2, section 10). Accounting material cannot be deleted before the expiry of the deadline.

9. Cookies

Oy Tuokko Ltd uses cookies on its website. Learn more about the use of cookies: Cookies

10. Changes to Privacy Policy

We may change this privacy statement from time to time by posting a new version online. We encourage the data subjects to regularly review our privacy policy in order to be informed of any changes made thereto. Continued use of the website and ancillary services after the release of the new version is considered acceptance of the modified terms.